The RIA Tech Stack That Actually Works

Most advisors are drowning in tech—yet none of it seems to work together. Shannon Spotswood believes that for RIAs to scale, serve clients better, and simplify operations, their tech stack needs to become almost invisible.

Here’s how to build a tech stack that works for you, not against you:

Simplify, Don’t Complicate
Too many firms adopt tools that only add layers of complexity. The right tech stack should eliminate busywork and reduce manual processes. It should also simplify your daily operations—so your team can focus on what matters most: your clients.

Make Integration Non-Negotiable
A disjointed tech stack creates data chaos. Shannon Spotswood emphasizes that the best RIA platforms seamlessly integrate. They ensure that data flows across CRM, planning tools, marketing systems, and client portals—without double entry or gaps.

Automate the Admin, Amplify the Advisor
Every task your team handles manually is time taken from building relationships. Your tech should automate routine processes—onboarding, reporting, follow-ups—so advisors stay focused on delivering high-value advice.

Prioritize the Client Experience
Your tech stack isn’t just for internal efficiency—it’s for your clients. From digital onboarding to real-time account access, modern RIA tools should enhance the client journey. They should make your firm more responsive, transparent, and accessible.

If your current tech stack slows you down, creates frustration, or leaves clients waiting, it’s time for an upgrade. The best RIAs are building invisible, integrated, and client-first tech ecosystems—and seeing real results.

These insights are inspired by the Next Mile podcast featuring Shannon Spotswood, CEO at RFG Advisory. Listen to the full episode here and explore more articles in this series.