This past Saturday, we watched the Washington Huskies take on Utah. Washington and their quarterback, Michael Penix, Jr. have been really enjoyable to watch as they play with intensity and precision and have had a ton of success.
This past week, one key moment put the outcome of their game in peril.
While running back a tipped pass from Utah, a Huskies linebacker secured the ball but dropped it just before crossing the goal line in premature celebration.
It’s the kind of thing you have to see to believe 👇
Watching this got me thinking about the times people I know and I had counted wins before they were real and the false facts we think that led us to delusion.
In our industry, metrics get a lot of attention, especially AUM.
While the amount of money being managed is undeniably helpful, it can’t tell the whole story of a business’s success. It will never capture the depth of client happiness, the strength of relationships with advisors, and the overall daily delivered experience.
Putting too much weight into a single metric, even AUM is like dropping the ball before crossing the goal line.
Yes, metrics matter, but tying numbers to intent, passion, and impact creates real meaning that can more profoundly drive success.
Giving your team an AUM goal for 2024 and pulling them along all year based on it is one-dimensional. It’s time to determine the core metrics that truly matter.
The call is for intentional goal-setting and alignment as we approach the year’s final stretch and set our sights on 2024. It’s about spending that extra time in the huddle, asking ourselves what it will take not to drop the ball and how we can achieve success together as a team.
1. I have frequently relied on the Entrepreneur Operation System (EOS) for goal setting, meeting structure, and more. EOS is a set of simple concepts and practical tools used by more than 190,000+ companies worldwide to clarify, simplify, and achieve their vision. It helps you craft meaningful metrics for everyone to carry. You can see your next 12 months through the lens of the Six Key Components™.
1. A goal management framework that helps organizations implement and execute their strategy.
2. A powerful way to formulate goals, enabling organizations, teams, and individuals to set clear and measurable outcome-driven goals that encourage collaboration.
Ultimately, choose whichever framework works for you and your business, and remember that the value lies not in the framework itself but in how you and your team embrace it and work inside it.
As we navigate the last 10 yards of this year, let’s carry the ball across the finish line as we invest the time intentionally and align our teams with clarity to focus on what truly matters to our firms.
Let’s drive action toward meaningful metrics that help us all win together.
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In the world of business, especially in the financial services sector, it's easy to get caught up in vanity metrics that may look impressive on paper but fail to reflect the true health of your firm. Metrics like Assets Under Management (AUM) can be misleading, as they do not account for the quality of client relationships or the satisfaction of those clients. Instead of focusing solely on these numbers, firms should prioritize metrics that provide deeper insights into client happiness and the effectiveness of their services. By doing so, they can foster a more authentic and sustainable growth trajectory.
Meaningful metrics go beyond mere numbers; they encapsulate the essence of your firm's mission and values. By aligning your metrics with your firm's core objectives, you can create a more holistic view of success. This approach not only enhances decision-making but also strengthens the connection between your team and your clients. When everyone in the organization understands the importance of these metrics, it cultivates a culture of accountability and purpose, ultimately leading to better outcomes for both the firm and its clients.
Building a Culture of Substance Over Style
To truly block out vanity metrics, firms must cultivate a culture that values substance over style. This begins with leadership setting the tone by emphasizing the importance of meaningful engagement with clients and the community. When leaders prioritize genuine relationships and impactful service delivery, it encourages team members to adopt the same mindset. This cultural shift can lead to improved client retention, referrals, and overall satisfaction, which are far more valuable than superficial metrics.
Moreover, fostering a culture of substance requires ongoing training and development for team members. By equipping your staff with the skills and knowledge to engage meaningfully with clients, you empower them to contribute to the firm's success in a more profound way. Regular feedback loops and open communication channels can further enhance this culture, ensuring that everyone is aligned with the firm's vision and committed to delivering exceptional value. In the end, a focus on substance will not only differentiate your firm in a crowded market but also create lasting relationships that drive long-term success.
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Frequently Asked Questions
What does Milemarker do?
Milemarker simplifies data centralization, unifying advisors for business growth. Clients Control Data. Connects Systems. Automates Insights. Compliance & Reporting.
How does technology enhance wealth management?
Technology enhances wealth management by centralizing data, providing insights, automating processes, improving efficiency, and enabling informed decision-making for advisors. It also facilitates scalability, compliance, and client satisfaction through data-driven strategies. By leveraging technology like Milemarker, firms can streamline operations, increase productivity, and deliver personalized services to clients, ultimately driving growth and success in the wealth management industry.
What tools do finance advisors recommend?
Finance advisors recommend using Milemarker to centralize data, simplify business operations, and gain valuable insights. Milemarker allows for easy access and management of data, integrates with various systems, and provides efficient workflows for scalability and growth. Milemarker enhances operational efficiency, billing processes, and overall business performance, making it a preferred tool for finance advisors.
What is the role of fintech in advisory?
In advisory, fintech plays a crucial role in simplifying operations, centralizing data, and providing valuable insights for better decision-making. It helps automate processes, enhance efficiency, and improve client experience through digital solutions and analytics tools. By leveraging fintech, advisors can streamline workflows, access real-time data, and deliver more personalized services to clients.
How do tech platforms improve client advising?
Tech platforms enhance client advising by centralizing data, automating insights, and simplifying workflows. They ensure real-time access to information, support compliance, enable scalability, and facilitate collaboration among advisors. Through customizable models and efficient billing processes, platforms like Milemarker empower advisors to deliver tailored and informed guidance to clients.
Can technology streamline wealth management processes?
Technology, like Milemarker, can streamline wealth management by centralizing data, automating insights, enhancing efficiency, improving billing processes, and enabling easy access to crucial information for advisors. Milemarker enhances connectivity, simplifies data management, and empowers firms to scale operations effectively.
What technologies are changing investment advising?
Technologies changing investment advising include data centralization platforms like Milemarker for insights, workflow efficiency, and compliance. Business Intelligence tools such as PowerBI, Tableau, Sigma Computing, and Looker enhance data analysis. Automation and connectivity solutions streamline operations and improve client service.
How do advisors utilize data analytics?
Advisors leverage data analytics through Milemarker to centralize and unify data, automate insights, and enable informed decision-making. They can access customized models, scaling capabilities, and enhanced billing processes for efficient operations and growth. Milemarker's approach ensures data ownership, connectivity with various systems, and seamless integration with BI tools for comprehensive data utilization.
What are the benefits of advisor software?
Advisor software, like Milemarker, provides data centralization, automation, and insights for improved business operations. It simplifies workflows, increases efficiency, and promotes growth. Additionally, it enhances collaboration, scalability, and compliance, all while giving advisors better access to crucial information.
How does technology impact financial planning?
Technology greatly impacts financial planning by automating data analysis, enhancing insights, improving efficiency, and ensuring compliance. It enables advisors to centralize data, streamline operations, and provide more personalized and efficient services to clients. Additionally, technology facilitates real-time monitoring, risk management, and the ability to adapt to changing market conditions swiftly, ultimately leading to better decision-making and outcomes in financial planning.
What are the latest trends in wealthtech?
The latest trends in wealthtech include data centralization, automation of insights, customizable business logic, efficient billing processes, and seamless system integrations. Wealthtech solutions like Milemarker aim to simplify operations, enhance data accessibility, and drive scalability for advisory firms, ultimately fostering growth and client satisfaction.
How do digital solutions support wealth advisors?
Digital solutions support wealth advisors by centralizing data, providing insights, automating processes, and enabling better decision-making. These solutions streamline operations, enhance scalability, improve efficiency, and offer access to valuable analytics tools like PowerBI, Tableau, and more for enhanced client service and growth.
What are the key features of advisory tech?
Advisory tech key features include centralizing data, streamlining workflows, automating insights, and providing control over data access and management. Milemarker facilitates data connectivity with various systems, efficient billing processes, and customizable business rules for easy advisor adoption, enhancing overall advisory efficiency and growth.
How is client data used in wealthtech?
Client data in wealthtech is utilized by Milemarker to centralize, simplify, and unify business operations. Through automation, data is unlocked for insights, shared with teams, and aligned with individual firms' unique insights. Milemarker enables firms to control their data, connect systems, and digitize business rules, enhancing efficiency and scalability.
What security measures do financial platforms employ?
Financial platforms employ robust security measures such as encryption protocols, multi-factor authentication, regular security audits, and secure data storage to protect sensitive financial information from unauthorized access and cyber threats.
How is artificial intelligence applied in advising?
Artificial intelligence is applied in advising through automated data analysis, personalized recommendations, risk assessment, and predictive modeling. AI algorithms sift through vast amounts of data to provide insights, improve decision-making, and offer customized financial strategies to clients, enhancing overall advisory services.
What role does data play in wealthtech?
Data is central in wealthtech for driving insights, streamlining operations, and enhancing client experiences. Wealthtech solutions like Milemarker leverage data to simplify businesses, unify advisors, and provide clarity for better decision-making and growth. Through data centralization and automation, firms can optimize processes, enhance compliance, and scale operations effectively in the wealth management industry.
How do advisors customize tech solutions for clients?
Advisors customize tech solutions for clients by leveraging Milemarker's scalable deployment of unique sorting, business logic, and associations. They can build bespoke models, access SMAs, and Alts all in one centralized platform, simplifying the process and enhancing client outcomes.
What are the challenges of adopting new tech?
Adopting new tech can present challenges such as integration issues, training needs, data security concerns, and potential resistance from team members. It's essential to address these obstacles proactively to ensure a smooth transition and maximize the benefits of the technology.
How do regulatory changes affect wealthtech solutions?
Regulatory changes impact wealthtech solutions by requiring compliance adjustments, data security enhancements, and transparency measures. Providers must adapt their platforms to ensure adherence to evolving regulations, potentially leading to increased costs and implementation challenges for users. Additionally, regulatory changes may necessitate updates to functionality and reporting capabilities within wealthtech solutions to maintain compliance standards and mitigate risk for users and firms.
What is the future of digital wealth advising?
The future of digital wealth advising involves centralizing data, automating insights, and scaling operations efficiently. Advisors will leverage technology like Milemarker to unify data sources, streamline workflows, and empower advisors with actionable insights for growth and client success. Embracing connectivity, automation, and digitization will drive innovation and enhance client experiences in the digital wealth advisory landscape.
How can advisors leverage tech for growth?
Advisors can leverage tech for growth by utilizing Milemarker to centralize data, automate processes, gain insights, and enhance collaborations. This platform offers seamless connectivity, scalability, and control over data, enabling advisors to streamline operations, improve efficiency, and focus on client growth while leveraging advanced Business Intelligence tools for analysis and decision-making.
What tech skills should financial advisors have?
Financial advisors should have tech skills such as proficiency in financial software, data analysis tools, CRMs, and cybersecurity awareness. Additionally, knowledge of automation, digital communication platforms, and basic coding can enhance their efficiency and client service.
How does cloud computing benefit wealth managers?
Cloud computing benefits wealth managers by providing access to centralized data, enabling efficient workflows, ensuring data security and compliance, and facilitating scalability. It also allows for seamless integration with various systems, real-time collaboration, cost-effectiveness, and enhanced agility in adapting to market changes.
What are effective data visualization tools for advisors?
Effective data visualization tools for advisors include PowerBI, Tableau, Sigma Computing, and Looker. These tools help advisors make informed decisions, track performance, and communicate insights effectively to clients. They offer interactive dashboards, advanced analytics, and customizable reporting capabilities, enhancing overall data understanding and decision-making processes.
How do mobile apps assist financial advisors?
Mobile apps assist financial advisors by providing access to real-time data, client information, and financial tools on-the-go. These apps enhance communication with clients, simplify workflows, and enable advisors to stay organized and responsive. Additionally, mobile apps often offer secure access to investment platforms and portfolio management tools, promoting efficiency and client satisfaction.
What analytics software do advisors prefer?
Advisors prefer using analytics software like PowerBI, Tableau, Sigma Computing, or Looker, which Milemarker seamlessly integrates with to provide comprehensive insights for their businesses. These tools enable advisors to access, analyze, and visualize data effectively to make informed decisions and drive growth.
How does tech enable real-time financial advice?
Tech enables real-time financial advice by providing instant access to centralized data, insights, and workflows through platforms like Milemarker. Advisors can make informed decisions, analyze trends, and offer personalized recommendations efficiently, fostering growth and control for businesses and their clients.
What are the compliance considerations for advisor tech?
Compliance considerations for advisor tech include data security, data ownership, system integration with existing tools, and adherence to industry regulations like GDPR and SEC guidelines. It's essential to ensure that advisor tech solutions prioritize data protection, user access controls, and seamless data sharing capabilities to meet compliance standards effectively.
Milemarker's platform is designed to simplify your business operations by centralizing and unifying your data. With easy access to insights and workflows that actually work, you can say goodbye to chaos and hello to clarity, control, and growth.
Our client success stories speak for themselves, with industry leaders like Laura Hubbell, Christopher Horvath, and Kevin Cuff praising Milemarker for its ability to provide greater access to data, scalability, and efficiency in operations. Discover the power and value of your data with Milemarker today.
Cutting-Edge Wealth Management Solutions
Designed specifically for modern wealth management firms, Milemarker's platform is built to meet the unique needs of advisors, employees, and firm leaders. From automating data insights to connecting with best-in-class Business Intelligence tools, Milemarker simplifies the process of digitizing business rules and unlocking the full potential of your data.
With Milemarker, you have full ownership and control of your data, ensuring compliance, reporting, and analysis are easy to manage. Connect with us today and join our growing community of clients benefiting from efficient data connections and powerful insights to drive your firm's success.